FAQs

What documents do I need?

When selling your vehicle, you'll need the following documents:

• V5C (logbook)
• Photo ID (e.g. passport or driving licence)

How long does it take for the payment to appear in my account?

At Grampian Car Buyers, we aim for a fast and easy process. You'll receive the payment in your account via an instant and secure bank transfer before your vehicle is collected.

Can I sell my car if I still have outstanding finance?

Yes, we can buy your car even if there's outstanding finance. All you need to do is get a settlement figure from your finance provider, and we'll handle the rest. Get in touch with us for more details.

How do I sell a car if the owner has passed away?

If the car owner has passed away, our team will guide you through the process. You'll need:

• Copy of the V5C (logbook)
• Bank account details for the next of kin

How do I claim back any remaining months of road tax?

You don't need to take any action. Once we notify the DVLA of the ownership transfer, they'll automatically send any applicable refund directly to you.